Website Accessibility: Why It Matters And What You Can Do
Website accessibility might be something you’ve briefly heard about, or it could be something you’re not aware of at all. Either way, you’re in the...
Category: Welcoming Disabled Customers
Welcoming disabled customers focuses on how organisations create accessible and inclusive experiences for disabled people. This category explores how to remove barriers in customer journeys, improve accessibility in services, and ensure disabled customers are supported in practice. It covers communication, environment, and service design, helping organisations create inclusive experiences from the start.
Asking About Access Needs on a Form
It can’t be emphasised enough, the importance of providing services that are inclusive of both disabled customers and employees. One way to ensure access and...
Including Disabled People
Demystifying the difference between accessibility and inclusion and explaining how they are different but need to be thought of in conjunction with each other
How Do I Make My Business Inclusive For Disabled Customers?
Why Asking About Access Needs Matters for Disabled Customers Many organisations worry about asking the question incorrectly. Others avoid asking altogether because nobody has complained...
Accessible Online Events – 6 Quick & Easy Tips
In This Blog: Ensuring you are always hosting accessible online events will support participants to feel engaged, welcome and included regardless of their access requirement....
Does Disability Inclusion Exclude Others?
In This Blog: disability inclusion is possible for everyone in every business with every level of impairment. Here we will dispel the myth that it...
Creating An Accessible Event
In this blog: What to do to create an event that is successfully accessible and inclusive for disabled people. Helping disabled people to feel valued and welcome...
Understanding Disability Language
Disability language can be hard to get one's head around. One reason for this is because language surrounding disability is so fluid and what was...
Disability Awareness Training Benefits
In This Blog: there are many benefits to disability awareness training. Within this blog, we have listed just 7 of these and the ways to...
How To Make Your Business More Accessible
When you break down the term ‘accessibility’, You get the most straightforward definition in the word – the ‘ability’ to ‘access’. Accessible design doesn’t specifically...