For us, disability awareness training isn't just about developing an awareness of disability, it's about using that awareness to understand how to be more inclusive of disabled people.  We do this by supporting our delegates to feel confident and knowledgeable about the barriers that disabled people face and then developing skills to find solutions to these barriers.  This way, we can support your employees, associates and colleagues to be confident and competent when engaging and supporting disabled people.

Whether you are looking for group disability awareness training for your team, a one-to-one session for an individual employee or disability sessions over lunchtime, Celebrating Disability can help.   Explore the tabs below to see what our training sessions can deliver.

Ideal For: Front facing customer service, care professionals, charities.

This disability awareness workshop offers delegates an overview of disability awareness and equality. After attending the session, delegates should be able to confidently suggest practical solutions to implement to create inclusion in their workplace.

The session will offer an overview of the following:

• Social Model of Disability
• Language and Etiquette
• Barriers faced by disabled people
• What disability is and isn't

Ideal For: Customer-facing Staff, Marketing and Communication

Front of House training to support employees to feel confident and competent when welcoming disabled customers, visitors, guests and clients into your organisation.

This session will offer an understanding of barriers that disabled customers face.  We will then, as a group think about practical solutions to ensure that your business is accessible for disabled people.

Additional Features:

• Language and Etiquette
• Offering extra support
• Developing confidence when interacting
• Physical environment

Ideal For: Marketers, Sales, Retail, Hospitality

A comprehensive look at the language surrounding disability. Delegates will leave with an understanding of the difference between inclusive language and political correctness.

​This session will support people who lack confidence about the words and phrases they use when talking about disability and to disabled people.  It will help to clarify which words are appropriate and why they are more appropriate than others.

Additional Features:

• Background to disability related language
• Alternative terms and phrases
• Developing confidence to engage with disabled people

Ideal For: Human Resources,  Recruiters, Line Managers, Senior and Executive Management

The session offers guidance and tools to ensure end to end inclusion and access to the recruitment process for every candidate who is interested in applying for a role.  It gives an insight into the barriers faced by disabled people entering employment and ways to mitigate such barrier s.

Additional Features:

• Content to attract disabled candidates
• Accessible interviewing process including reasonable adjustments
• Mitigating bias in the selection and interviewing process

Ideal For: Line Managers, Human Resources

In order to successfully support a disabled person in the workplace, colleagues and managers must first feel confident.  This often comes with a developed awareness of disability, understanding of the resources available and an inclusive workplace culture.  This will create disability inclusion in the workplace - creating an inclusive environment for everyone.

This session offers useful advice and guidance to managers to make the above a reality.  Aiding them to confidently and competently support a disabled employee to succeed.

Additional Features:

• External resources available to disabled people and employers
• Developing inclusive "business as usual" strategies
• Creating a workplace culture inclusive of disabled people

Ideal For: Individuals and team leaders

Whilst it would always be recommended that a training session for the entire team would be beneficial, we understand that this is not always possible and that sometimes you may need to train a single member of staff. In this instance, we offer a 2.5 hour training session for your employee. This can be delivered face-to-face or via online conferencing software.

All of the sessions listed above as well as bespoke sessions specific to your needs are available on a one-to-one basis.

A great way to get all your employees in one place at the same time, to share ideas, to meet new people and just spread the word of disability inclusion. Creating bite-size sessions where colleagues have the opportunity to collaborate while eating lunch, Celebrating Disability will facilitate guided discussions to support the development of that inclusive culture.

This is not unique to your organisation.  At Celebrating Disability, we hear this question time and time again.

Disabled people do not disclose their disability easily for many reasons.  Some reasons include a fear of repercussions; repercussions of not being offered a position, of being held back in the current organisation, not being accepted into education settings.

Your organisation may have all the best intentions and have all the processes in place to support disabled people but, history tells disabled people that disclosure is a bad idea.

Other people may not identify themselves as having a disability.  This would mean they may not alert you to any support they may need because for them, this is associated with the disability that does not belong to them.

By developing inclusive workforces, you are working to create a space where no matter how somebody identifies, they will have the confidence, the encouragement and will feel safe to come forward and ask for support if and when they need it.  Click here to read our blog discussing this in more detail.

There are many ways you can make your event accessible for many disabled people with different impairments.  The most important thing you can do right now is to be as transparent as possible to the people attending your events about what access already exists.

For more information on this topic, we have written a blog.