Terms and Conditions

These Terms and Conditions apply to individual places booked on online training sessions delivered by Celebrating Disability Limited, referred to below as Celebrating Disability.

By completing payment for a training session, the person making the booking confirms that they have read and accepted these Terms and Conditions.

1. Booking and payment

Places cost £300 plus VAT per attendee and must be paid for in full at the time of booking.

Bookings may be made by an attendee or by another person or organisation on their behalf. The person making the booking is responsible for providing accurate attendee details, including a valid email address.

Attendees must be aged 18 or over.

2. Cancellations and refunds

Where the person purchasing the training is legally classed as a consumer, their statutory cancellation rights apply, including any applicable cooling off period.

Once any applicable statutory cancellation period has ended, bookings are non refundable.

If the training is due to take place during a statutory cancellation period, additional provisions may apply where the purchaser asks Celebrating Disability to provide the service during that period.

A place may be transferred to another attendee. Please contact Celebrating Disability before the session to arrange this.

Moving a booking to a different training date is not an automatic entitlement but may be agreed with Celebrating Disability in individual circumstances.

Failure to attend a booked session does not entitle the attendee or purchaser to a refund.

3. Cancellation or changes by Celebrating Disability

Celebrating Disability may make reasonable changes to the content, exercises, structure or trainer where necessary. These changes will not alter the advertised learning outcomes of the session.

Where necessary, another suitably experienced Celebrating Disability trainer may deliver the session.

If Celebrating Disability needs to cancel or reschedule a session, an alternative date will be offered. Where the attendee cannot attend and no reasonable alternative can be agreed, the purchaser will be entitled to a refund.

Celebrating Disability also reserves the right to refuse or cancel an individual booking where there is a reasonable basis for doing so, including suspected fraudulent payment or previous serious inappropriate behaviour. Where Celebrating Disability cancels an individual booking before the session, the payment for that booking will be refunded.

4. Circumstances outside our control

Celebrating Disability will not be responsible for delays, disruption or failure to deliver a session where this is caused by circumstances genuinely outside our reasonable control.

Where such circumstances prevent a session from taking place, Celebrating Disability will aim to reschedule the session or offer a reasonable alternative. If the attendee cannot attend the alternative offered and no reasonable alternative can be agreed, the purchaser will receive a refund of the session fee.

Celebrating Disability will not be liable for additional losses or costs arising solely from circumstances outside its reasonable control, except where liability cannot legally be excluded.

5. Joining the session

Training is delivered online using Microsoft Teams.

Attendees are responsible for ensuring they have a suitable device, internet connection and access to Microsoft Teams. Celebrating Disability cannot be responsible for an attendee being unable to participate because of problems with their own equipment, connection or technology.

Joining information will be sent to the email address supplied at booking. It is the responsibility of the person making the booking to provide an accurate email address and ensure the attendee receives the joining information.

6. Accessibility and reasonable adjustments

Celebrating Disability is committed to making its training accessible.

Information about how sessions are structured and how to tell us about access requirements or reasonable adjustments can be accessed on the Accessibility In Sessions page.

Attendees who intend to use AI transcription, meeting bots or other automated access tools should let Celebrating Disability know in advance.

7. Recording

A session may be recorded where this is required for accessibility purposes. Attendees will be informed about recording in advance. Recordings made for accessibility purposes will be retained for up to one month and then deleted.

Separate permission will be sought from attendees before recordings or identifiable contributions are used for marketing purposes.

Where permission has been given for marketing use, recordings may be retained for ongoing marketing purposes in accordance with Celebrating Disability’s Privacy Policy and applicable data protection requirements.

8. Certificate of Completion

A Certificate of Completion is available to attendees who complete at least 75% of the training session.

Booking or paying for a place without meeting this attendance requirement does not qualify the attendee for a certificate.

9. Behaviour

Celebrating Disability aims to provide a respectful and inclusive learning environment.

Celebrating Disability reserves the right to remove an attendee whose behaviour is disruptive, discriminatory, abusive or otherwise seriously inappropriate.

An attendee removed from a session for these reasons will not be entitled to a refund.

10. Training information and advice

The training provides general information, practical guidance and opportunities to explore approaches to disability inclusion in the workplace.

Information provided during the session is advisory and does not constitute legal advice.

Where a particular workplace situation is discussed, any approaches or options explored during the session are for consideration only. The attendee and their organisation remain responsible for deciding what action is appropriate in their particular circumstances and for complying with their own policies, procedures and decision making processes.

Celebrating Disability will provide the training with reasonable care and skill. Celebrating Disability is not responsible for losses resulting from decisions or actions taken by attendees or their organisations where those losses are not caused by a breach by Celebrating Disability of its legal obligations.

Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited.

11. Intellectual property

Training content and presentation slides created by Celebrating Disability remain the intellectual property of Celebrating Disability Limited.

Presentation slides are not supplied to attendees and must not be copied, reproduced or recorded without permission.

Handouts and resources specifically provided to attendees may be used by attendees and shared internally with colleagues.

They must not be sold, publicly republished or used to deliver training to other people without prior permission from Celebrating Disability.

12. Personal data

Personal information provided when booking or participating in training will be handled in accordance with Celebrating Disability’s Privacy Policy.

The Privacy Policy is available on the Celebrating Disability website and provides further information about how personal information is collected, used, stored and protected.

13. Governing law

These Terms and Conditions are governed by the laws of England and Wales.

Any statutory rights that apply to an individual purchasing as a consumer are unaffected by these Terms and Conditions.

Ready to turn disability inclusion policy into practice?

Practical disability inclusion support focused on manager confidence, workplace conversations and consistent implementation.

Explore training and support