Using the experiences of disabled people to create a better service for everyone
Creating a better service for everyone On a personal note, there are so many occasions (about 4 or 5 a day) where I think “a...
Category: Welcoming Disabled Customers
There can be a variety of reasons that disabled people may not feel welcome when interacting and considering to engage with a business. There are many strategies that can be implemented to support Disabled People to feel valued and welcome.
These articles will support you to welcome disabled customers into your business.
Inclusive Design – Designing For All
Recently I have been experiencing for myself the frustrations faced when going to buy a product. Thinking the product will enhance my independence however, often...
Does Your Business Really Need to be Accessible?
Well, the short answer is: Yes! Absolutely. Without a doubt Every single business in every single sector needs to be inclusive of disabled people: Disabled...
Not Another Wheelchair User!
The Situation As a wheelchair user and a non-driver, I rely heavily on the train service to maintain relative independence. I consciously chose to live...
Disability Equality – The Overlooked Essential for Any Business
It costs to overlook disability Along with the other supplier processes that you need such as HR, Business Development and Sales, Disability Equality is an...
The Value of Disability Inclusion
In This Blog: Esi, Managing Director of Celebrating Disability tells a little of her personal story that led her to advocating for disability inclusion. She...
Disabled toilets – getting it right for your customers
In this blog: When engaging with disabled people, the strategy and design of your disabled toilet will make a massive difference to your success Disabled...
Disabled Customers – Don’t Ignore Them
The importance of web accessibility to disabled customers I received an email the other day from a person I met at an exhibition. We had...
Disabled person vs. person with… The debate continues
The Context Over the last few months and throughout my career, there have been many conversations about whether the term “disabled people” should be utilised...
Making Your Shop Disability Accessible
In This Blog: Making sure that every disabled shopper finds your shop accessible will mean that they stay longer and spend more money. Here are...