Disabled toilets – getting it right for your customers
In this blog: When engaging with disabled people, the strategy and design of your disabled toilet will make a massive difference to your success Disabled...
Category: Attitude & Inclusion
Disabled Customers – Don’t Ignore Them
The importance of web accessibility to disabled customers I received an email the other day from a person I met at an exhibition. We had...
Disabled person vs. person with… The debate continues
The Context Over the last few months and throughout my career, there have been many conversations about whether the term “disabled people” should be utilised...
Harnessing the Experience of Disabled Employees
New Year: New Start After the New Year, there a many things that people have intentions of doing differently. These are commonly known as New...
Making Your Shop Disability Accessible
In This Blog: Making sure that every disabled shopper finds your shop accessible will mean that they stay longer and spend more money. Here are...
Ensuring your Christmas Party is Inclusive for All
Yes I know… it’s only October and I’m already dropping the “C” word. Believe me – I’m not happy. There’s a good reason though and...
Flexible Working – Thinking Outside The Box
The Business Case Many employers and managers miss out on having a diverse and experienced workforce because they don’t understand the potential benefits that come...
Supporting a Disabled Employee at Work
Best Practice for Supporting a Disabled Employee When researching best practice for managers supporting disabled employees at work, there are many articles and blogs on...
Disability Inequality in the Workplace
Background Over the years I have consulted on, written and implemented policies that support personalisation and disability equality. I have, alongside colleagues with like minded...
Disabled Access Is All About Attitude
Access isn’t all physical When people think of disabled access and equality for disabled people, they most commonly think about the physical implications: Ramp or level...